Russel Hotel Knysna – Trip Advisor

647reinhardt Avatar
647reinhardt
5 star rating
01/11/2025 - TripAdvisor
Russel Hotel Stat I was quite surprised when I arrived at the hotel, it was very clean and the staff were helpful. Unfortunately, I could only stay one night of the two nights I book because I hurt my back badly, unfortunately they don’t refund me for the second night. Breakfast was also very good. Will stay there again.
akamka690456 Avatar
akamka690456
3 star rating
01/10/2025 - TripAdvisor
Our family stay The rooms are big enough and accomodated my entire family nicely.

There is a smell more like a wet uncleaned carpet in the rooms which was really unpleasant.
Breakfast is also not the best but palatable.
KellyPWatson Avatar
KellyPWatson
5 star rating
11/09/2025 - TripAdvisor
Busi the superstar 🌟 I stayed one night at Russell Hotel. I’m actually a Knysna local but moved out of my house and was inbeween moving. Busi is amazing!! The Lady at the front desk she actually does everything checked me in, took me to my room, explained everything, greeted me by name when I arrived and in the morning when I came down for breakfast. She helped me carry my bags & she organized breakfast for me. What a super star employee!! Happy, friendly, helpful. The Russell Hotel is blessed to have her. The room was lovely breakfast included always a bonus 😊😊 Yay for Busi!!
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narant198 Avatar
narant198
4 star rating
01/09/2025 - TripAdvisor
Two night stay at your hotel I noted the air conditioner wasn't heating to the appropriate temperature. The mattress wasn't comfortable, it is hollow in the middle section. Everything else was fine.
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Y9187YJchris Avatar
Y9187YJchris
5 star rating
01/09/2025 - TripAdvisor
My stay @"The Hotel" The best stay in town. Always friendly staff.Best price for your money. It is central and save. Job well done.
GoPlaces52198777274 Avatar
GoPlaces52198777274
5 star rating
01/09/2025 - TripAdvisor
Value for money. The establishment was very comfortable, staff friendly and went out of their way to make my stay as comfortable as possible.
mmati180558 Avatar
mmati180558
5 star rating
01/09/2025 - TripAdvisor
Stay at Russel Hotel The beds are very hard impacting the sleep quality. Woke up with my back acking. Other than that I like everything about the hotel.
vwilso479586 Avatar
vwilso479586
4 star rating
15/08/2025 - TripAdvisor
Pleasantly surprised I was impressed by the standard of the room, easily a higher level hotel league. Staff very friendly, and helpful.
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narant198 Avatar
narant198
4 star rating
01/07/2025 - TripAdvisor
Two night stay at your hotel I noted the air conditioner wasn't heating to the appropriate temperature.
The mattress wasn't comfortable, it is hollow in the middle section.
Everything else was fine.
festrog Avatar
festrog
4 star rating
01/07/2025 - TripAdvisor
Superb Location The hotel is very conveniently located with competent personnel, good experie Very nice place to stay in Knysna neat, quiet, centrally located with very cheerful, pleasant & helpful members of staff. Will surely give it consideration on our next road trip. Our experience was trouble free & the breakfast adequate & enjoyable.Roger Fester Cape Town
KellyPWatson Avatar
KellyPWatson
5 star rating
01/07/2025 - TripAdvisor
Busi the superstar 🌟 I stayed one night at Russell Hotel. I’m actually a Knysna local but moved out of my house and was inbeween moving. Busi is amazing!! The Lady at the front desk she actually does everything checked me in, took me to my room, explained everything, greeted me by name when I arrived and in the morning when I came down for breakfast. She helped me carry my bags & she organized breakfast for me. What a super star employee!! Happy, friendly, helpful. The Russell Hotel is blessed to have her.

The room was lovely breakfast included always a bonus 😊😊

Yay for Busi!!
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ksiyen127287 Avatar
ksiyen127287
5 star rating
16/03/2025 - TripAdvisor
Russel Hotel My review of Russel Hotel is very good, I enjoyed my stay there from the first time I was there. This was my second visit at Russel Hotel and I completely enjoyed my stay.